# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
3509 Transportation, Logistics And Supply Chains

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
8 Health And Social Care Services Research

# keywords[]
8.1 Organisation And Delivery Of Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3509 Transportation, Logistics And Supply Chains

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3509 Transportation, Logistics And Supply Chains

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
3509 Transportation, Logistics And Supply Chains

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
3509 Transportation, Logistics And Supply Chains

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
35 Commerce, Management, Tourism And Services

# educationAndTraining[].organization.label
Stanford University - (Stanford, California, United States)

# educationAndTraining[].organization.label
University of North Carolina at Chapel Hill - (Chapel Hill, North Carolina, United States)

# educationAndTraining[].name
M.B.A. Master of Business Administration

# educationAndTraining[].organization.label
Duke University - (Durham, North Carolina, United States)

# educationAndTraining[].field
Operations Management, (Fuqua Scholar, Unisys Scholar)

# awardsAndHonors[].label
Journal of Operations Management - Best Associate Editor

# awardsAndHonors[].label
Operations Research - Meritorious Service Award

# awardsAndHonors[].label
Lifetime Achievement Award for Service Operations Research

# awardsAndHonors[].label
Journal of Operations Management - Best Reviewer Award

# publications[].label
Master production scheduling procedure for stochastic demand

# publications[].label
Interdependent Transportation and Production Activity at the United States Postal Service

# publications[].label
A framework for the value of information in inventory replenishment

# publications[].label
Service ManagementAcademic Issues and Scholarly Reflections from Operations Management Researchers*

# publications[].label
Case Article MotherLand Air: Using Experiential Learning to Teach Revenue Management Concepts

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
Cultural Research in the Production and Operations Management Field

# publications[].label
History of offshoring knowledge services

# publications[].label
Linking Marketing and Operations: An Application at Blockbuster, Inc.

# publications[].label
A case study of national culture and offshoring services

# publications[].label
Method for achieving better customer service, lower costs, and less instability in master production schedules

# publications[].label
Changing a Leopard's Spots: A New Research Direction for Organizational Culture in the Operations Management Field

# publications[].label
Adapting operations to new information technology: A failed "internet of things" application

# publications[].label
Emancipatory technology and developing-world supply chains: A case study of African women gemstone miners

# publications[].label
Looking at ourselves: Lessons about the operations management field learned from our top journals

# publications[].label
Determinants of Operations Management Faculty Salary: Is Publishing in A Journals the Bottom Line?

# publications[].label
Managing Across or Within a Culture? Comparing Hotel Workers From China and Taiwan Using Hofstedes Scales

# publications[].publisher
The Institute for Research and Community Services (LPPM) ITB

# publications[].label
Introduction to the Special Issue on Service Strategy and Technology Application

# publications[].label
Research opportunities in service process design

# publications[].label
Cultural Research in the Production and Operations Management Field

# publications[].label
Discipline note: A ranking of business school operations management departments based on current faculty publications in five journals

# publications[].label
Yield Management for the Nonprofit Sector

# publications[].label
A more profitable approach to product returns

# publications[].label
A typology of decoupling strategies in mixed services

# publications[].label
Service delivery to moving demand points using mobile servers

# publications[].label
An investigation of the sensitivity of DEA to data errors

# publications[].label
A heuristic for multi-item production with seasonal demand

# publications[].label
Research in Diversity: Lessons for Operations Management From the Women's Studies Field

# publications[].label
The Neglect of Service Science in the Operations Management Field

# publications[].label
Small Is Beautiful: The Re-Emergence of The Convenience Strategy

# publications[].label
Managing Inventory with Multiple Products, Lags in Delivery, Resource Constraints, and Lost Sales: A Mathematical Programming Approach

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
The Killer Application of Revenue Management: Harrah's Cherokee Casino & Hotel

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
Teaching Note MotherLand Air: Using Experiential Learning to Teach Revenue Management Concepts

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
Quantifying the benefits of breaking bulk in retail operations

# publications[].label
MEASUREMENT OF MULTIPLE SITES IN SERVICE FIRMS WITH DATA ENVELOPMENT ANALYSIS

# publications[].label
International sourcing of services: the Homeshoring alternative

# publications[].label
A master production scheduling procedure for stochastic demand and rolling planning horizons

# publications[].label
The Value of Information for Managing Retail Inventory Remotely

# publications[].label
General rules for production planning with seasonal demand

# publications[].label
Adapting lot-sizing techniques to stochastic demand through production scheduling policy

# publications[].label
Strategic supply chain choices for multi-channel Internet retailers

# publications[].label
Case MotherLand Air: Using Experiential Learning to Teach Revenue Management Concepts

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
Producing multiple products with stochastic seasonal demand and capacity limits

# publications[].label
Optimal Inventory Policy with Two Suppliers

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
Quantifying the bullwhip effect in supply chains

# publications[].label
Inventory policy for dense retail outlets

# publications[].label
A COMPARISON OF PRODUCTION SCHEDULING POLICIES ON COSTS, SERVICE LEVEL, AND SCHEDULE CHANGES

# publications[].label
Production planning by spreadsheet for a start-up firm

# publications[].label
A typology of offshoring and outsourcing in electronically transmitted services

# publications[].label
Production planning with stochastic seasonal demand and capacitated production

# publications[].label
Information Processing Design Choices, Strategy, and Risk Management Performance

# publications[].label
The way that can be told of is not an unvarying way: Cultural impacts on Operations Management in Asia

# publications[].label
The Effect of Employee and Customer Religious Beliefs on Business Operating Decisions

# streetAddress
Texas A&M University; Dean Of Business Administration; 4217 TAMU