# overview
My research interests focus on the management of healthcare operations, including patient flow, capacity planning and management, demand forecasting, nurse staffing and scheduling.

# keywords[]
3507 Strategy, Management And Organisational Behaviour

# keywords[]
8.1 Organisation And Delivery Of Services

# keywords[]
8 Health And Social Care Services Research

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
United States Department Of Veterans Affairs

# keywords[]
United States Department Of Veterans Affairs

# keywords[]
8.1 Organisation And Delivery Of Services

# keywords[]
8 Health And Social Care Services Research

# keywords[]
8.1 Organisation And Delivery Of Services

# keywords[]
8 Health And Social Care Services Research

# keywords[]
8 Health And Social Care Services Research

# keywords[]
8.1 Organisation And Delivery Of Services

# keywords[]
8.4 Research Design And Methodologies (health Services)

# keywords[]
8 Health And Social Care Services Research

# keywords[]
United States Department Of Veterans Affairs

# educationAndTraining[].organization.label
Texas A&M University - (College Station, Texas, United States)

# educationAndTraining[].name
M.B.A. Master of Business Administration

# educationAndTraining[].organization.label
University of Saskatchewan - (Saskatoon, Saskatchewan, Canada)

# educationAndTraining[].organization.label
University of Saskatchewan - (Saskatoon, Saskatchewan, Canada)

# publications[].label
The Monty Hall problem as a multifaceted experiential learning exercise in quantitative business courses

# publications[].label
A comprehensive location-allocation method for specialized healthcare services

# publications[].label
A model for planning resource requirements in health care organizations

# publications[].label
Erlang-based stochastic model for patient flow

# publications[].label
Four methodologies to improve healthcare demand forecasting.

# publications[].label
Cost-Effectiveness of Three Doses of a Behavioral Intervention to Prevent or Delay Type 2 Diabetes in Rural Areas.

# publications[].label
Drone-Aided Healthcare Services for Patients with Chronic Diseases in Rural Areas

# publications[].label
A mixed integer programming model to locate traumatic brain injury treatment units in the Department of Veterans Affairs: a case study.

# publications[].label
As COVID-19 cases rise again, how will the US respond? Heres what states have learned so far

# publications[].label
Practical Use of Process Mapping to Guide Implementation of a Care Coordination Program for Rural Veterans.

# publications[].label
The Effect of Patient Load on Physician Service Times

# publications[].label
Transitioning to Patient-Centered Medical Homes: Associations With Appointment Availability.

# publications[].label
COVID-19: Short Term Prediction Model Using Daily Incidence Data

# publications[].label
The Impact of Variability and Patient Information on Health Care System Performance

# publications[].label
Quality in the first person: Get a job: Professor encourages students to seek certification

# publications[].label
Using project management to improve month-end reporting in a hospital

# publications[].label
A note on Bed allocation techniques based on census data

# publications[].label
COVID-19 messes with Texas: What went wrong, and what other states can learn as younger people get sick

# publications[].label
Forecasting the demand for radiology services.

# publications[].label
Reexamining the Nurse Scheduling Problem: Staffing Ratios and Nursing Shortages*

# publications[].label
A locationallocation model for service providers with application to not-for-profit health care organizations

# publications[].label
An evaluation of nurse to patient ratios and nurse scheduling policies

# publications[].label
Regression and Data Envelopment Analysis Methods to Assess Practice Efficiency

# publications[].label
Predictive Analytics Improves Sales Forecasts for a Pop-up Retailer

# publications[].publisher
Institute for Operations Research and the Management Sciences (INFORMS)

# publications[].label
COVID-19: Short term prediction model using daily incidence data

# publications[].label
Evaluation of a seven state criminal history screening pilot program for long-term care workers.

# publications[].label
Rehabilitation settings after joint replacement: an application of multiattribute preference elicitation.

# publications[].label
Regression and data envelopment analysis methods to assess practice efficiency

# publications[].label
A case study of integrated resource management in a health care facility

# publications[].label
COVID-19: Short term prediction model using daily incidence data.

# publications[].label
Computer skills for the next generation of healthcare executives.

# publications[].label
These states are dropping COVID-19 mask mandates but still urge people to wear them  which message will the public follow?

# publications[].label
A network flow approach to optimizing hospital bed capacity decisions.

# publications[].label
Understanding the impact of variation in the delivery of healthcare services.

# publications[].label
An Erlang-based stochastic model for patient flow

# publications[].label
Nonlinear programming for multiperiod capacity planning in a manufacturing system

# publications[].label
Patient flow and resource utilization in an outpatient clinic

# publications[].label
Scheduling Diagnostic Testing Kit Deliveries with the Mothership and Drone Routing Problem.

# publications[].label
Costs associated with data collection and reporting for diabetes quality improvement in primary care practices: a report from SNOCAP-USA.

# publications[].publisher
American Board of Family Medicine (ABFM)

# publications[].label
Measures of Success: The Role of Human Factors in Lean Implementation in Healthcare

# publications[].label
Capacity planning in health care systems

# publications[].label
Inventory analysis of a pediatric care center

# publications[].label
The identification of high-cost patients.

# publications[].label
Forecasting emergency department arrivals: a tutorial for emergency department directors.

# publications[].label
For Florida, the coronavirus pandemic was a perfect storm

# publications[].label
Five constants of information technology adoption in healthcare.

# publications[].label
A stochastic model for a visit to the doctor's office

# publications[].label
Short-term workforce management: Cross-training, scheduling and allocation of heterogeneous nurses in a hospital

# publications[].label
The Adoption of Computer-Based Information Systems by Medical Groups in a Managed Care Environment

# publications[].label
A model for planning resource requirements in health care organizations

# publications[].label
Implementation and dissemination of a transition of care program for rural veterans: a controlled before and after study.

# researcherOn[].label
IPA - Murray Cote - FY 16 - Veterans Emergency Management Evaluation Center (VEMEC)

# researcherOn[].awardedBy.label
United States Department of Veterans Affairs - (Washington D.C., District of Columbia, United States)

# researcherOn[].label
IPA FY 2015 VA Emergency Management and Evaluation Center (VEMEC)

# researcherOn[].awardedBy.label
United States Department of Veterans Affairs - (Washington D.C., District of Columbia, United States)

# streetAddress
Texas A&M Health Science Center; Health Policy And Management; 1266 TAMUS

# inTheNews[].label
A Fourth Wave of COVID-19 Is Brewing in the U.S. Is There Enough Time to Stop It?

# inTheNews[].label
How TAMU is working to track the community spread of COVID-19

# inTheNews[].label
A&M professors analyze Texas' response to COVID-19

# etdChairOf[].label
Leroux, Todd Carl (2015-10). Evaluating Aspects of Healthcare Delivery in the U.S. Military: Medical Separations, Mental Health Utilization, and Primary Care Appointment Availability. Doctoral Dissertation.

# etdChairOf[].label
Holland, Delbert Benny (2016-05). Using Simulation Technology as a Novel Prevention Tool to Combat Health Care-Associated Infections. Doctoral Dissertation.