# positions[].organizations[].label
Hospitality, Hotel Management and Tourism

# positions[].organizations[].parent[].label
College of Agriculture and Life Sciences

# overview
My research interest focuses on exploring the applicability of psychology and marketing principles in the context of leisure services. Pursuant to this interest, my research is concentrated on predicting tourists' and recreationists' repurchase behaviors by better understanding their perceived value, satisfaction, perceptions of quality and loyalty. Other research areas include the analysis of Jimmy Buffett fans' behaviors and advertising effectiveness.

# hrJobTitle
Professor and Associate Department Head for Graduate Programs

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
35 Commerce, Management, Tourism And Services

# keywords[]
An Extended Model Of Goal-directed Behavior

# keywords[]
35 Commerce, Management, Tourism And Services

# educationAndTraining[].organization.label
Clemson University - (Clemson, South Carolina, United States)

# educationAndTraining[].field
Parks, Recreation and Tourism Management

# awardsAndHonors[].label
Faculty Fellow for Innovation in High-Impact Learning Experiences

# publications[].label
Comparison Between First-timers and Repeaters for Relationship Marketing Implications

# publications[].label
You're welcome? Hong Kong's attitude towards the Individual Visit Scheme

# publications[].label
The Effect of Herding Behaviors on Dual-Route Processing of Communications Aimed at Tourism Crowdfunding Ventures

# publications[].label
A portrait of John Crompton's career: running a marathon at quarter mile pace

# publications[].label
Examining the Antecedents of Brand Loyalty from an Investment Model Perspective

# publications[].label
Segmenting Chinese Tourists with Perceived Constraints

# publications[].label
Analysis of golfer motivations and constraints by experience use history

# publications[].label
Festival tourists' loyalty: The role of involvement in local food festivals

# publications[].label
What Drives Cruise Passengers' Perceptions of Value?

# publications[].label
Predictive validity of unidimensional and multidimensional measures of involvement in the tourism research

# publications[].label
THE DISCRIMINANT EFFECT OF PERCEIVED VALUE ON TRAVEL INTENTION: VISITORS VERSUS NONVISITORS OF FLORIDA KEYS

# publications[].label
MEASURING CRUISE PASSENGERS' PERCEIVED VALUE

# publications[].label
The "Terminal" Effects of Service Failure on Airlines: Examining Service Recovery with Justice Theory

# publications[].tags
16 Peace, Justice and Strong Institutions

# publications[].label
TAPPING THE CHINESE MARKET: AN EXAMINATION OF CHINESE TOURISTS' IMAGES AND CONSTRAINTS TOWARDS CRUISING

# publications[].label
An integrated model of festival revisit intentions Theory of planned behavior and festival quality/satisfaction

# publications[].label
The Influence of the Resident's Identification with a Tourism Destination Brand on Their Behavior

# publications[].label
Fairness of prices, user fee policy and willingness to pay among visitors to a national forest

# publications[].label
Measuring Attribute-Specific and Overall Satisfaction with Destination Experience

# publications[].label
Segmenting Cruise Passengers With Perceived Reputation

# publications[].label
Doctoral students' research productivity: An analysis of publications in tourism and hospitality journals

# publications[].label
Experience use history as a segmentation tool to examine golf travellers' satisfaction, perceived value and repurchase intentions

# publications[].label
It Was the Best of Times, It Was the Worst of Times: The Effects of Critical Incidents on Cruise Passengers' Experiences

# publications[].label
WOULD YOU BE MORE SATISFIED WITH YOUR LIFE IF YOU TRAVEL MORE FREQUENTLY?

# publications[].label
DEVELOPING A MEASUREMENT SCALE FOR CONSTRAINTS TO CRUISING

# publications[].label
Segmenting cruise passengers with price sensitivity

# publications[].label
First Timers and Repeaters Perceived Value

# publications[].label
Left-Digit Effect in Tourists' Price Evaluations: The Moderating Role of Price Level and Composite Price

# publications[].label
Generation Y's Travel Behaviours: a Comparison with Baby Boomers and Generation X

# publications[].label
Travel as Relationship Therapy: Examining the Effect of Vacation Satisfaction Applied to the Investment Model

# publications[].label
Indicators and Standards of Quality Related to Seasonal Employment in the Ski Industry

# publications[].label
A systematic comparison of first-time and repeat visitors via a two-phase online survey

# publications[].label
An examination of tourism journal development

# publications[].label
Exploring the formation mechanisms of urban residents' travel behaviour in China: perceptions of travel benefits and travel constraints

# publications[].label
Decision-making in cruise operations management: A double-hurdle approach

# publications[].label
Development of a multi-dimensional scale for measuring the perceived value of a service

# publications[].label
The effect of celebrity on brand awareness, perceived quality, brand image, brand loyalty, and destination attachment to a literary festival

# publications[].label
UNDERSTANDING THE ROLE OF SOCIAL INFLUENCES IN FESTIVAL REVISITING INTENTIONS: COMPARISON BETWEEN FIRST-TIMERS AND REPEATERS

# publications[].label
Tourism between divided nations: An examination of stereotyping on destination image

# publications[].label
Changes in Latitudes, Changes in Attitudes: How a Cruise May Benefit Passengers' Health and Relationships

# publications[].label
Development of a Scale for Measuring Event Attendees' Evaluations of a Sporting Event to Determine Loyalty

# publications[].label
BENCHMARKING DESTINATIONS VIA DMO WEBSITES: A METHODOLOGICAL PROCESS

# publications[].label
Tourism Marketing in an Era of Paradigm Shift

# publications[].label
Messages in the Bottle: Customers' Reactions to Expertise, Blame, and Compensation After a Severe Cruising Crisis

# publications[].label
The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers Behavioral Intentions

# publications[].label
The Roles of Quality and Intermediary Constructs in Determining Festival Attendees' Behavioral Intention

# publications[].label
An examination of golf vacationers' novelty

# publications[].label
Examining current non-customers: A cruise vacation case

# publications[].label
Travellers' willingness to pay and perceived value of time in ride-sharing: an experiment on China

# publications[].label
Constraints to cruising across cultures and time.

# publications[].label
Social Biases of Destination Perceptions

# publications[].label
Testing the effects of congruity, travel constraints, and self-efficacy on travel intentions: An alternative decision-making model

# publications[].label
Holiday recovery experiences, tourism satisfaction and life satisfaction - Is there a relationship?

# publications[].label
Resource Exchanges for Agritourism Service Encounters

# publications[].label
The Utilization of Critical Incident Technique to Examine Cruise Passengers Repurchase Intentions

# publications[].label
Threshold effect of tourism density on urban livability: a modeling study on Chinese cities

# publications[].label
Antecedents and Consequences of Work-Related Smartphone Use on Vacation: An Exploratory Study of Taiwanese Tourists

# publications[].label
Twitter Power and Sport-Fan Loyalty: The Moderating Effects of Twitter

# publications[].label
Segmenting Luxury Cruise Tourists Based on Their Motivations

# publications[].label
Using Square Measures of Perceived Value to Fill Round Holes in the Service Literature Why Product-Based Measures Are Inadequate for Tourism Research

# publications[].label
An Examination of the Construct of Perceived Value for the Prediction of Golf Travelers Intentions to Revisit

# publications[].label
Millennials: America's cash cow is not necessarily a herd

# publications[].label
Why do you cruise? Exploring the motivations for taking cruise holidays, and the construction of a cruising motivation scale

# publications[].label
The Roles of Perceived Travel Benefits, Importance, and Constraints in Predicting Travel Behavior

# publications[].label
The Effect of Film Nostalgia on Involvement, Familiarity, and Behavioral Intentions

# publications[].label
Towards a Conceptual Framework of Tourists' Destination Knowledge and Loyalty

# publications[].label
COMPARING CONSTRAINTS TO CRUISING BETWEEN CRUISERS AND NON-CRUISERS: A TEST OF THE CONSTRAINT-EFFECTS-MITIGATION MODEL

# publications[].label
Price Fairness of Airline Ancillary Fees: An Attributional Approach

# publications[].label
Factors affecting international event visitors' behavioral intentions: the moderating role of attachment avoidance

# publications[].label
An Examination of the Determinants of Entertainment Vacationers Intentions to Revisit

# publications[].label
The Role of Self- and Functional Congruity in Cruising Intentions

# publications[].label
The roles of cultural worldview and authenticity in tourists' decision-making process in a heritage tourism destination using a model of goal-directed behavior

# publications[].label
KNOWLEDGE DISSEMINATION IN TOURISM EDUCATION: A CASE OF TOURISM MARKETING

# publications[].label
Enhancing the role of tourism governance to improve collaborative participation, responsiveness, representation and inclusion for sustainable community-based tourism: a case study

# publications[].label
CONCEPTUALIZING INTENTION TO TAKE A VACATION FORM TO UNDERSTAND NONCUSTOMERS

# publications[].label
Family and Relationship Benefits of Travel Experiences: A Literature Review

# publications[].label
INTERNATIONAL STEREOTYPE AND THE COLLECTIVE CONSTRUCTION OF DESTINATION IMAGE

# publications[].label
CRUISE OPERATIONS MANAGEMENT: HOSPITALITY PERSPECTIVES, 2nd edition

# publications[].label
The influence of perceived risk and intervention on international tourists' behavior during the Hong Kong protest: Application of an extended model of goal-directed behavior

# publications[].label
An Integrated Model of Pop Culture Fans' Travel Decision-Making Processes

# publications[].label
Determination of preferred performing arts tourism products using conjoint analysis

# publications[].label
Crisis Management Planning to Restore Tourism After Disasters

# publications[].label
Measuring cruise passengers' perceived value

# publications[].label
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation: Highlighting three types of NPIs for the airline industry.

# publications[].label
Positioning analysis of overseas golf tour destinations by Korean golf tourists

# publications[].label
Health and Wellness Benefits of Travel Experiences: A Literature Review

# publications[].label
EXPLORING LEARNING OUTCOMES OF DOMESTIC TRAVEL EXPERIENCES THROUGH MOTHERS' VOICES

# publications[].label
Is Travel Better Than Chocolate and Wine? The Benefits of Travel: A Special Series

# publications[].label
SEGMENTING HORSE RACING GAMBLERS USING THE CONCEPT OF INVOLVEMENT

# publications[].label
Residents' perceptions on impacts of the FIFA 2002 World Cup: the case of Seoul as a host city

# publications[].label
REEXAMINING THE DIMENSIONALITY OF BRAND LOYALTY: A CASE OF THE CRUISE INDUSTRY

# publications[].label
MEASURING PRICE FAIRNESS: DEVELOPMENT OF A MULTIDIMENSIONAL SCALE

# publications[].label
Is Travel and Tourism a Priority for You? A Comparative Study of American and Taiwanese Residents

# publications[].label
Testing the Effect of Price Framing on Nonresidents' Perceptions of Dual Pricing in State Parks: An Application of Prospect Theory

# publications[].label
The Role of Mood on Tourism Product Evaluations

# publications[].label
Servant Leadership and Procedural Justice in the U.S. National Park Service: The Antecedents of Job Satisfaction

# publications[].label
Motivations and Constraints of Cruising for the US and Chinese Markets

# publications[].label
Career path profiles of general managers of Korean super deluxe hotels and factors influencing their career development: Vocational insights for HTM students and hotel employees

# publications[].label
The Educational Benefits of Travel Experiences: A Literature Review

# publications[].label
HOW DO WE GET BABY BOOMERS AND FUTURE SENIORS ON MOTORCOACHES?

# publications[].label
An Examination of the Determinants of Golf Travelers Satisfaction

# publications[].label
THE UTILIZATION OF CRITICAL INCIDENT TECHNIQUE TO EXAMINE CHINESE TOURISTS' CRUISING MOTIVATIONS AND CONSTRAINTS

# publications[].label
Towards an Integrative Model of Loyalty Formation: The Role of Quality and Value

# publications[].label
The Importance of Travel Companionship and We-Intentions at Tourism Service Encounters

# publications[].label
Wellness Pursuit and Slow Life Seeking Behaviors: Moderating Role of Festival Attachment

# publications[].label
Tourism Experiences as a Stress Reliever: Examining the Effects of Tourism Recovery Experiences on Life Satisfaction

# publications[].label
Stress for Success: Potential Benefits of Perceived and Actual Stress While Cruising

# publications[].label
Social interactions and intentions to revisit for agritourism service encounters

# publications[].label
A meta-analysis of the direct economic impacts of cruise tourism on port communities

# publications[].label
Revisiting the Commitment-Loyalty Distinction in a Cruising Context

# publications[].label
REVISITING DESTINATION CHOICE SETS: TWO EVALUATION MODES

# publications[].label
Roles of constraint and attachment in crowdfunder behavior for sustainable development: An extended theory of planned behavior

# publications[].label
THE ONE WHERE NOSTALGIA BACKFIRES: EVIDENCE FROM THEME PARKS

# publications[].label
A Review of Festival and Event Motivation Studies

# researcherOn[].label
Understanding Tourists' Repurchase behavior: a research agenda

# researcherOn[].awardedBy.label
National Institute of Food and Agriculture - (Washington D.C., District of Columbia, United States)

# streetAddress
Texas A&M University; Recreation, Parks & Tourism Science; 2261 TAMU

# organizations[]
Hospitality, Hotel Management and Tourism@en-US

# organizations[]
Hospitality, Hotel Management and Tourism

# schools[]
College of Agriculture and Life Sciences

# etdChairOf[].label
Oh, Yoon-Jung (2009-05). An exploration of tourist shopping. Doctoral Dissertation.

# etdChairOf[].label
Lai, Ying Hsiao (2013-01). The Role of Trust in the Satisfaction-behavioral Intention Chain. Doctoral Dissertation.

# etdChairOf[].label
Bennett, Hayes Mayfield (2016-11). My Blood Runneth Maroon: Factors Affecting Sports Fan Loyalty. Master's Thesis.

# etdChairOf[].label
Stone, Matthew John (2014-07). Delegation in Tourism Decision Making:  Toward an Understanding of the Role of Social Surrogate. Doctoral Dissertation.

# etdChairOf[].label
Soulard, Joelle (2015-07). Service Recovery for Severe Crises in The Cruise Industry. Master's Thesis.

# etdChairOf[].label
Zou, Suiwen (2017-07). Examining Price Perceptions of State Parks' Dual-Pricing Practice with Prospect Theory. Doctoral Dissertation.

# etdChairOf[].label
Dangi, Tek Bahadur (2016-12). Towards a Robust Framework of Sustainable Community-based Tourism (SCBT): Exploring Destination Justice and Equity as a Part of Governance, a Case Study of Bryan-College Station, Texas, USA. Doctoral Dissertation.

# etdChairOf[].label
Zou, Suiwen (2014-08). Examining Chinese Non-cruisers' Images and Constraints towards Cruising. Master's Thesis.

# etdChairOf[].label
Huang, Yu-Chin (2010-07). Examining the Antecedents of Behavioral Intentions in a Tourism Context. Doctoral Dissertation.

# etdChairOf[].label
Choo, Hyungsuk (2010-10). Social Interactions and We-Intentions for Agrivisitors' Service Encounters. Doctoral Dissertation.

# etdChairOf[].label
Durko, Angela M (2014-04). Examining the Potential Relationship Benefits of Leisure Travel Taken With and Without One's Significant Other and Children. Doctoral Dissertation.

# etdChairOf[].label
Park, Sun Young (2009-06). Tapping the invisible market: the case of the cruise industry. Doctoral Dissertation.

# etdChairOf[].label
Lim, Seonghwan (2013-03). The Effect of Destination Personality and Self-destination Congruity on Visitors' Intentions. Master's Thesis.

# etdChairOf[].label
Lee, Gwanggyu 1981- (2012-11). Effects of Personalized Travel Destination Visual Image on Travel Motivation. Master's Thesis.

# etdChairOf[].label
Patterson, Joni Denise (2004-09). Effectiveness of internet information for park, recreation and tourism practitioners. Master's Thesis.

# etdChairOf[].label
Chen, Chun-Chu (2012-11). Why People Travel? Examining Perceived Benefits of Tourism. Doctoral Dissertation.

# etdChairOf[].label
Li, Xiang (2009-06). Examining the antecedents and structure of customer loyalty in a tourism context. Doctoral Dissertation.

# etdChairOf[].label
Chung, Jin Young (2012-02). The Antecedents and Consequences of Price Fairness in Tourism. Doctoral Dissertation.

# etdChairOf[].label
Kim, Hyun Joo (2012-02). Airline Passengers' Satisfaction with Airports. Master's Thesis.